CIC Service and Support

Simplify the complexity of your digitization journey and maximize your network performance


The services you need to improve and maintain your network health


With our service and support portfolio we work alongside you for all the stages of your digitization journey—from the identification of potential solutions for your network to the post implementation management and maintenance.



Discover our Service and Support portfolio




Consulting Services



We mitigate the risks of your digitization journey, offering you peace of mind. Our experts evaluate your network and cover all of your options, recommending what works best for you and your business.

  • Proof of concept
  • Security consulting
  • Wireless consulting
  • Network consulting




Solution Deployment Services



Our solution engineers and ecosystem partners work with your people and service partners to deploy the solutions you need to achieve the desired outcomes.

  • Project management
  • Hardware and software installation and commissioning
  • Device configuration
  • Firmware upgrades




Technical and Operational Support



Our support engineers and ecosystem partners are available to help keep your operations always up and running.

  • Onsite and offsite technical support and repair. Get technical support
  • Management and maintenance of products and solutions throughout their lifespan
  • Onsite and offsite training services


Get in touch with our experts to discover the complete service portfolio available in your region

Service Level Agreement designed for your unique requirements




A reliable Network Infrastructure, free of malfunctions and security issues is paramount for your business success. This is why you need a partner who can design service and support agreements based on your unique network challenges.


Belden CIC's Service Level Agreements (SLAs) ensure 100% fulfillment of all agreed upon KPIs (Key Performance Indicators) and performance parameters.


Flexible CIC Service Level Agreements support your specific requirements on:

  • Scope
  • Cost
  • Duration
  • Remote or on-site management
  • Language


Looking for technical support?

Our engineers have the expertise to rapidly resolve network issues whenever thy arise. With years of practical experience and technical know-how, CIC team engineers intuitively understand where potential problems may exist and how to proactively prevent network downtime.

Ready to start a project?

Our experts are ready to guide you step-by-step in your digitization journey by designing and validating the best solution for your needs.

Featured resources

Customer Innovation Center (CIC)


We design and validate customized network solutions that make your digital journey simpler, smarter and secure.

Industrial Automation Solutions


Discover Belden solutions and products to confidently build the network you need.

CIC Latest Updates


Follow our Customer Innovation Center LinkedIn page to be updated on our latest news.